Vice President | Applications

CBIZ•Kansas City, MO

1d•Hybrid

About The Position

CBIZ Benefits and Insurance is separating from CBIZ and building its own technology organization. The VP of Applications will own the application landscape: the platforms that run our Benefits and Insurance businesses, the custom and homegrown systems around them, and the new ERP. You will help decide which applications we keep, replace, or retire, lead the move off CBIZ-provided systems, and build a nimble team focused on delivering business value.

Requirements

Bachelor’s degree required
10 years of experience in related field
5 years supervisory experience
Ability to manage deadlines
Ability to work on multiple assignments and prioritize accurately
Proficient use of applicable technology
Must be able to travel based on department needs

Nice To Haves

Private equity or sponsor-backed company experience, including board and sponsor reporting
Experience with integration platforms, carrier and EDI feeds, and data and analytics platforms
Experience working with the Genesys telephony system
Familiarity with delivery metrics (DORA or similar) and product-oriented delivery models
Bachelor's degree in computer science, information systems, or a related field; advanced degree a plus
10+ years managing software development teams, with experience at a senior leadership level
Deep experience managing both custom-built applications and off-the-shelf and SaaS platforms
Experience implementing a new ERP system (Microsoft Dynamics or NetSuite)
Experience developing and managing homegrown platforms
Prior experience in the Benefits and Insurance industry, including agency management platforms (for example Applied Epic or Vertafore AMS360)
Experience managing Salesforce.com, including CRM and Service Cloud
Proven ability to understand the overall application and data ecosystem, and to direct integration efforts between applications, both now and in the future
Experience leading a carve-out, divestiture, or TSA-based separation
Experience selecting and implementing ETL tools for the enterprise
Experience managing large SQL environments
Demonstrated success implementing AI solutions that improve business operations, and driving AI use within development teams
Experience managing teams that use onshore and offshore partners
Working knowledge of software capitalization processes and policies
Proven ability to run a technology intake and prioritization process
Strong collaboration skills and a genuine desire to partner with the business

Responsibilities

Application strategy and roadmap: Own the application portfolio, architecture direction, build-versus-buy decisions, and modernization of homegrown platforms
Carve-out execution: Lead application separation, data segregation, and cutover from CBIZ systems. Manage transition services agreements (TSAs) and exit criteria, vendor contract assignment and consent, and Day-One and standalone readiness
ERP selection and implementation: Participate in the ERP decision (Microsoft Dynamics or NetSuite) and the implementation. Partner with the CFO and business partners on standalone financial reporting, close, and audit readiness
Technology intake and prioritization: Run the technology intake process so that every request has a strong business case, clear ownership, and a ranked priority. Hold the portfolio to value, cost, and capacity
Team building: Build a nimble, product-minded team focused on delivering business value. Retain transferred talent and hire where needed
Apps ecosystem and integration: Understand the overall application and data ecosystem, and direct integration efforts between applications, both now and in the future
Platform ownership: Manage Salesforce (CRM and Service Cloud), agency management and benefits administration platforms, and other SaaS and off-the-shelf systems
Custom development: Lead the development and management of homegrown platforms across the full software lifecycle, with secure SDLC practices
Delivery model: Manage a development organization that blends onshore and offshore partners, including vendor selection, SLAs, and performance management
AI enablement: Implement AI solutions that improve business operations. Make sure the development team uses AI to raise delivery velocity and automation. Partner on AI governance, data handling, and vendor risk
Software capitalization: Apply software capitalization processes and policies with Finance, including time tracking and audit support
Business partnership: Work closely with business leaders in Benefits and Insurance to turn needs into outcomes
Security and compliance: Work with the infrastructure and security leader on identity, access, and application risk. Support SOC 2 and PHI/PII requirements
Financial management: Own the applications budget, including capex and opex
Data warehouse/BI and Reporting: Design, build and deploy a data warehousing strategy for the new organization. Ensure master data management and self service tools are available for all users