Vice President

Morgan Stanley • Campus, IL

21h

About The Position

The Vice President will serve as a senior Transformation Officer within the Transformation team of Morgan Stanley’s Client Onboarding and Reference Data Services (CORDS) Operations group. The role focuses on transforming operations into a more scalable, adaptable, automated, and customer-centric environment, bridging business strategy with day-to-day execution of technical and business change.

The Transformation team owns the strategic change agenda across client lifecycle management operations, including Onboarding, KYC Refresh, Market Regulations, Screening, and Offboarding. The role oversees strategic transformation and digitization initiatives, agile delivery, user acceptance testing oversight, and tracking of change impact and benefits. It also involves leading and developing a team of Product Owners, Agile Practitioners, and Scrum Masters; maintaining consistent agile and change-management practices; and providing portfolio metrics to support senior stakeholders’ decisions.

Requirements

• Ability to influence stakeholders, manage cross-functional teams, and explain complex concepts to non-specialists.
• A strong transformation mindset; solution-oriented and able to drive innovation.
• Management experience and commitment to creating an environment where teams thrive and produce their best work.
• Collaborative leadership approach focused on enabling teams rather than issuing instructions.
• Advanced knowledge of change-management applications, including Jira, DevOps tools, and EUC.
• Advanced knowledge of Microsoft Office, including Excel, PowerPoint, and SharePoint.
• More than casual awareness of AI, sufficient to be effective in the role from day one.
• Data- and metrics-driven approach or understanding.

Responsibilities

• Own strategic, large-scale agile transformations and digitization projects in partnership with cross-functional stakeholders.
• Ensure agile teams (squads) deliver value frequently and predictably in alignment with CORDS goals.
• Manage and execute project roadmaps, track progress throughout the project lifecycle, escalate issues, and ensure delivery on time.
• Establish and maintain appropriate agile and change-management practices across the fleet to drive consistency.
• Manage and mentor a team of Product Owners, Agile Practitioners, and Scrum Masters to enhance team maturity.
• Maintain key project-management documentation and artifacts, including risk logs, issue logs, requirements documents, test plans, and implementation strategies.
• Lead, participate in, and represent the team in governance and working-group forums to facilitate project progress and keep components on track.
• Manage stakeholder communications throughout the project lifecycle, keeping invested parties informed of progress and resolving issues in a timely manner.
• Establish reporting structures that provide access to portfolio metrics and enable data-driven decision-making for senior stakeholders.

Benefits

• Employee benefits and perks are described as attractive and comprehensive.
• Support for employees and their families throughout their work-life journey.
• Opportunity to move about the business for employees who demonstrate passion and grit.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed