Vice President Account Management - Provider (Healthcare)

EXL • United States,

4h • $167,000 - $235,000

About The Position

The Vice President Account Management – Provider role owns the end-to-end deal lifecycle, from origination through closure and early-stage expansion. The position manages complex sales cycles and post-win ramp-up, builds and scales a high-value pipeline, and orchestrates cross-functional teams to deliver integrated, outcome-driven solutions aligned with client priorities. It is accountable for consistent new revenue growth and long-term portfolio expansion through strategic engagement with Healthcare Provider clients.

The role drives Data- and AI-led growth across strategic provider accounts, acquires new provider logos, and grows accounts through upsell and cross-sell of services including Finance & Accounting, Contact Center, Revenue Cycle Management, Provider Analytics, Data Management, and other solutions. It builds trusted relationships with CXOs and technology leaders, translates EXL capabilities into client-specific business outcomes, and oversees pipeline, revenue, profitability, and account governance.

Requirements

• Bachelor’s degree in Business, Economics, Engineering, Technology, or a related discipline.
• At least 15 years of demonstrated experience leading delivery teams, business development, sales, pre-sales, or related roles, with a strong track record of success.
• At least 8 years of experience leading sales in the Healthcare Provider sector.
• Experience managing complex sales cycles, working with technical stakeholders, and negotiating strategic deals.
• Strong understanding of Data, AI, Analytics, and technology ecosystems, including AWS, Azure, GCP, Databricks, and Palantir.
• Deep understanding of the Healthcare Providers market and evolving client priorities.
• Ability to build trusted executive relationships, influence strategic decisions, and communicate with stakeholders from individual contributors to C-level executives.
• Ability to translate company capabilities into business-aligned solutions that address client needs and pain points.
• Strong presentation, communication, analytical, and creative problem-solving skills.
• Ability to lead complex, multi-stakeholder deals and deliver revenue targets.
• Ability to coordinate across teams to deliver integrated, end-to-end solutions.
• Interest in emerging technologies such as AI and in ensuring they are developed safely and responsibly.

Nice To Haves

• Master’s degree, MBA, or equivalent from a reputed institution, preferably focused on Strategy, Marketing, Finance, or General Management.

Responsibilities

• Drive Data- and AI-led growth strategies across strategic Healthcare Provider accounts, expanding EXL’s footprint and identifying revenue opportunities across subsidiaries.
• Acquire new Healthcare Provider logos by originating, shaping, and closing large, complex deals involving integrated Data, Digital, and AI solutions.
• Lead the end-to-end sales cycle from prospecting through closure, creating a disciplined pipeline and supporting consistent revenue growth.
• Grow accounts through upsell and cross-sell of Data, AI, and Global Delivery-led solutions across Finance & Accounting, Contact Center, Revenue Cycle Management, Provider Analytics, Data Management, and other services.
• Build trusted CXO relationships and engage CIOs and CTOs by articulating EXL’s Data & AI capabilities in the context of clients’ technology landscapes.
• Orchestrate cross-functional teams to design and deliver integrated solutions across Data, Analytics, AI, Digital, Finance & Accounting, Contact Center, and Clinical Operations.
• Build and manage a high-quality pipeline with strong conversion discipline and predictable revenue realization.
• Manage revenue, pipeline, and profitability performance through financial tracking and account governance.
• Use market intelligence to anticipate demand, shape Data & AI offerings, and strengthen competitive positioning.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive