VHC Business Process Coordinator

State of Vermont • Waterbury, VT

11d • Hybrid

About The Position

The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a qualified individual to join their dynamic team. Enjoy a balanced work/life schedule with a Monday-Friday workweek and eleven paid state holidays, along with a comprehensive benefits package. We currently operate on a hybrid model with three days in-office, though this schedule is subject to change. Our mission is driven by three priorities: adopting value-based payments, managing information technology projects, and improving operational performance. We are committed to executing our responsibilities while upholding our core values of Transparency, Integrity, and Service.

Requirements

• Two (2) or more years of experience in a human services environment, working with programs governed by complex rules, regulations, and technology systems
• One (1) year of business process development or technical writing.

Nice To Haves

• Knowledge of Oracle/Seibel operating systems strongly preferred.

Responsibilities

• Design and implement business processes supporting projects and policy changes for the DVHA Health Care Eligibility and Enrollment Unit.
• Ensure accurate documentation of new operational processes.
• Communicate changes promptly to relevant stakeholders to support training.
• Review and provide feedback on all HAEEU training materials.
• Store and maintain documentation for easy staff access.
• Provide operational leadership aligned with VHC's mission, vision, and core values.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed