Business Process Coordinator

Ledcor • Edmonton, AB

8d • Onsite

About The Position

This role is for an individual who strongly believes in efficiency and accuracy, and is comfortable working independently to complete specific deliverables. The position requires advanced proficiency in Microsoft Word, Excel, and SharePoint Online. The Business Process Coordinator will review and compile existing process documentation, including publication history, to facilitate conversations with internal subject matter experts. Responsibilities include recording detailed notes to respond to feedback, supporting business operations by editing and documenting processes, procedures, and forms, and managing file maintenance and administration of updates to the content management system. The role is based out of the Edmonton Roper Road office and is part of the "True Blue team".

Requirements

• 1-3 years of experience in administrative, business process or another related role
• Exceptional communication skills, including the ability to listen and gather information while motivating and driving projects forward
• Proven ability to build and foster effective relationships at all levels within the organization
• Highly organized, with the ability to operate effectively in a dynamic, fast-paced environment
• Outstanding written and verbal communication skills with an eye for detail
• Excellent ability to manage multiple competing demands while meeting deadlines
• Strong computer skills, including SharePoint Online, Microsoft 365 products, and Visio
• Advanced proficiency in MS Word, Excel and SharePoint

Nice To Haves

• Working knowledge of Power BI and MS Power Apps is an asset

Responsibilities

• Work closely with subject matter experts to document business and operational processes, procedures and forms
• Take accurate and detailed notes/record of meeting minutes
• Notify, track and follow up with internal subject matter experts
• Set up meetings to facilitate conversations with internal subject matter experts to address employee feedback, accurately record and communicate resolutions, including updates to existing content
• Generate and manage documents and publish to Core Management System (SharePoint) for internal access by operational groups
• Assist with the implementation of process and procedure improvements or system enhancements
• Compile bi-weekly content changes and create announcements
• Provides periodic updates and edits to maintain the SharePoint environment and understands affected systems
• Track, update, and report system use statistics on a periodic and ad hoc basis to CMS
• Review documents and correct errors in content and grammar, following prescribed editorial style and formatting guidelines
• Follow internal processes and perform self-checks on work

Benefits

• competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing
• exciting, challenging work with opportunities to develop your skills and knowledge

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed