Vetrepreneur Franchise Coach

Neptune Companies • Moon Township, PA

1d • Hybrid

About The Position

Vetrepreneur is actively hiring a Franchise Coach to support and educate Veterans and military spouses through a 10-week, 10-step process to become franchise owners. This is an extremely rewarding job that permits for high earning potential, a high level of support and a personally rewarding experience of enabling members of the Military Community to find a path to owning and operating their own businesses through franchising. Coaches start with a Discovery Call to assess the Client’s reasons for wanting to get into franchising, skills & interests, lifestyle desires, geographical preferences and financial qualifications in order to come up with a list of franchises well suited to their preferences. From there, the Coach provides introductions to franchisors, financiers and accountants, constantly providing guidance and perspective. Coach will meet via phone or video about once per 1-2 weeks during a 10-week process until the candidate is awarded a franchise and via email and text on a frequent basis. The Coach’s job is to act as a fiduciary to the Client, serving as an advisor and a mentor and offering perspective along the way to allow Clients to make the most informed decisions about selecting the right business for them to own and operate. It’s important to establish a high level of trust and to always act in the best interest of the Client. Company will provide the vast majority of leads to the Coach. Leads are set up as pre-vetted video call meetings that have already been calendared and ready for the Coach to show up initially during a Discovery Call. Coach is also given all administrative, marketing automation and technical support. Clients are also supported through the Vetrepreneur Franchise Coaching System and Portal which mirrors the in-person coaching experience. Coach will be expected to augment leads with referrals from existing clients and by developing some leads on their own as well. This position is based in Pittsburgh but we will consider candidates outside of Pittsburgh. Coaches will be expected to be in our Moon Township office full days on Tuesdays and Thursdays and at their option on other days. In-office days may change from time to time. Generally, the Coach should be available when Clients are available. Coach should plan to work normal working hours of Monday through Friday 8a - 5p, but should also plan to work a periodic evening and available periodically on weekends on an as-neede basis or during surges of leads. Coaches should expect to work a minimum of 40 hours per week but flexible to be responsive to client and franchisor needs in a timely fashion outside of normal working hours. Typically, working longer hours will result in more income through an ability to handle more Clients. This is an exempt position. We will also consider hiring a part time Coach for those seeking part time roles. We are an Equal Opportunity Employer.

Requirements

• Highly organized and able to manage a CRM and multiple moving parts.
• Comfortable using digital technology and a CRM.
• Personable and able to quickly develop trust and rapport with candidates.
• Confident, high energy, and upbeat.
• Good storyteller, able to draw on life experience and examples.
• Familiar with or able to quickly learn about the basic elements of over 100 franchises and up to 600.
• Good knowledge of and passionate about business.
• Able to empathize with and relate to clients from all walks of life and in a variety of different life stages.
• Bachelor’s degree required.

Nice To Haves

• Experience in franchising or owning a small business is preferred.
• Current or former military experience as a service member or military spouse is preferred but not required.
• Advanced degree a plus.
• Prefer candidate to be based in Pittsburgh area but not required.

Responsibilities

• Support and educate Veterans and military spouses through a 10-week, 10-step process to become franchise owners.
• Conduct Discovery Calls to assess client preferences and qualifications.
• Provide introductions to franchisors, financiers, and accountants.
• Offer guidance and perspective throughout the franchise selection process.
• Meet with clients via phone or video approximately once every 1-2 weeks during the 10-week process.
• Communicate via email and text on a frequent basis.
• Act as a fiduciary, advisor, and mentor to clients.
• Establish a high level of trust and act in the best interest of the client.
• Augment company-provided leads with referrals and self-developed leads.
• Be available when clients are available.
• Commit to spending time learning about franchise options.

Benefits

• Base salary
• Variable compensation
• Paid initial training
• Healthcare, dental, vision and life insurance benefits
• 401(k) after one year of service (based on two entry dates per year)
• Currently a 3% company contribution whether you contribute or not
• Optional year-end profit-sharing depending on company performance
• No out of pocket expenses for leads, admin support, marketing support or anything

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level