Veterinary Triage Coordinator

PARTNER VETERINARY EMERGENCY AND SPECIALTY CENTERRichmond, VA
$26 - $30Onsite

About The Position

Partner Veterinary is looking for a Triage Coordinator to join our Richmond, VA team! Partner Veterinary Emergency and Specialty Center (PVESC) is a women-founded and led business committed to reimagining a profession that we love. Our leadership team has a reputation for building and retaining happy and healthy teams and founded Partner Veterinary to give more professionals the optimal environment to make a difference in the field and for pet families. Looking to grow your veterinary career? Partner Veterinary has you covered! We provide our team members with the tools, resources, training, and administrative support to promote an engaging work culture. Additionally, Partner Veterinary has a dedicated Learning and Development Department, to help you achieve your personal and professional goals, supported by two veterinary technician specialists (VTS) Heather Carter and Christine Weaver. To set you up for success from day 1, We gift you a wellness week of PTO after your first 90 days in your new position! This includes 30-40 hours of extra PTO dependent upon your schedule. Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax with a week off after your initial 90 days. The Triage Coordinator will perform initial assessments for incoming patients by obtaining vital signs, a brief history, and level of urgency. This position will communicate with both the client and medical team to facilitate the intake process. The Triage Coordinator will act as a liason by maintaining client communication with patient updates. Due to the nature of a busy emergency department, the Triage Coordinator will need to balance multiple cases at a time, regularly assessing patient and hospital status. Ongoing and fluid communication is critical to success in this role.

Requirements

  • Minimum 1 year experience in an emergency or critical care setting
  • LVT or experienced Veterinary Assistant preferred
  • Strong written and verbal communication skills
  • Knowledge of common emergent conditions such as urethral obstruction, hemoabdomen, congestive heart failure, HGE, etc.
  • Ability to quickly process, analyze, and react to unplanned and emergent medical situations without delay, so as to ensure the safety of team members and patients
  • Ability to stand for up to 12 hours with limited breaks
  • Able to lift up to 40 lbs. without assistance

Nice To Haves

  • Exposure to, or knowledge of Fear-Free techniques and philosophies preferred
  • A curious and motivated energy
  • Interest in collaborating with the teams across the Partner network

Responsibilities

  • Perform initial assessments for incoming patients by obtaining vital signs, a brief history, and level of urgency.
  • Communicate with both the client and medical team to facilitate the intake process.
  • Act as a liaison by maintaining client communication with patient updates.
  • Balance multiple cases at a time, regularly assessing patient and hospital status.

Benefits

  • Paid wellness week off after completing 90 days
  • +3 weeks paid vacation, prorated your first year
  • Weekend Shift Differential
  • Annual uniform allowance
  • VTNE Tuition Reimbursement
  • Contribution to health insurance
  • 401K
  • Vision & Dental Coverage
  • Short Term Disability Coverage
  • Company Paid Life Insurance & Long-Term Disability
  • Bring your pet to work during your shift
  • Get role-specific training
  • Clear and transparent career development paths
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