RN Triage Coordinator
About The Position
The RN Triage Coordinator position is responsible for monitoring all chats, pool messages, call queues and supports the Assistant Nurse Manager. In addition, the RN Triage Coordinator is responsible for assessing patient health problems and needs via telephone contact with patient/parent/guardian when volumes support the need for additional phone support. The RN Triage Coordinator will support clinic practices by using established protocols for communication with the patient/ parents/guardian in a way that supports patient-centered care. Proper triage and escalation of cases to the clinic providers, as well as escalating any concerns related to the RN Triage team to the Assistant Nurse Manager is a key function of the position.
Requirements
- Graduate of Accredited School of Nursing
- Current Registered Nurse License active in the state of Missouri
Nice To Haves
- Previous nursing experience, especially in outpatient or ambulatory clinic setting
Responsibilities
- Monitoring all chats, pool messages, and call queues.
- Supporting the Assistant Nurse Manager.
- Assessing patient health problems and needs via telephone contact with patient/parent/guardian when volumes support the need for additional phone support.
- Supporting clinic practices by using established protocols for communication with the patient/ parents/guardian in a way that supports patient-centered care.
- Proper triage and escalation of cases to the clinic providers.
- Escalating any concerns related to the RN Triage team to the Assistant Nurse Manager.
Benefits
- Medical
- Vision
- Dental
- Retirement with Employer Match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
