Veterinary Training Coordinator

SAN FRANCISCO SPCA•San Francisco, CA

3d•$38 - $44

About The Position

Join a team at the intersection of exceptional veterinary care and social change. At the San Francisco SPCA, we believe every pet deserves compassionate, high-quality veterinary care—no matter their guardian’s financial situation. As a nonprofit, we break down barriers to care by offering financial assistance and individualized medical support to thousands of animals each year. Our work doesn’t serve shareholders—it serves pets, people, and the community. We’re looking for a Training Coordinator who is passionate about helping people grow while improving patient care and client experience. The Training Coordinator is an integral member of the team ensuring the development and growth of team members across departments. This role supports the Leadership team in providing a smooth and pleasant onboarding process while creating a culture focused on patient care and client experience. This position will require a flexible schedule including days, nights and weekends. This role is ideal for someone who thrives on mentorship, enjoys designing systems that help others succeed, and wants to make a direct impact on the future of veterinary medicine.

Requirements

RVT in good standing or equivalent experience required
Minimum of two years mentoring or training in a high-volume, high-responsibility medical environment
Knowledge of OSHA, DEA, Waste Management, and AAHA standards
Strong communication, coaching, and conflict resolution skills
Proficiency in MS Office, Outlook, Word, and Excel

Nice To Haves

Bachelor’s degree preferred
Bilingual in Spanish, Cantonese, and/or Mandarin preferred

Responsibilities

Develop and deliver onboarding, hands-on, and theoretical training programs across departments
Create and maintain training manuals, visual aids, checklists, progress reports, and knowledge checks
Partner with leaders to coordinate quarterly workshops and ensure development plans are in place for all staff
Mentor new hires and track training progress to drive continuous improvement
Collaborate with the Client Experience Manager to enhance the client journey across all touchpoints
Work with leadership to review and update training plans every six months for effectiveness and accuracy
Model and support a relationship-centered approach to veterinary care