Veterinary Technician Team Lead

Petfolk•Pearland, TX

5d•Onsite

About The Position

Our Pearland Pet Care Center is seeking a Veterinary Technician Team Lead to join our established team and help elevate patient care, strengthen collaboration, and drive operational excellence. At Petfolk, we are recreating the veterinary journey from the ground up, putting technology, thoughtful design, and exceptional people at the center of everything we do. Our mission is bold: to improve the health and happiness of pets, pet parents, and veterinary caregivers. We blend high-quality medicine with a welcoming, connected experience for pets and their families. Through smart technology, thoughtful design, and Fear Free practices, we create a low-stress environment where pets, pet parents, and veterinary professionals thrive. As a Veterinary Technician Team Lead, you’ll partner closely with the Business Partner and Partner DVM to support clinical excellence, team development, and seamless operations within the Pet Care Center.

Requirements

5+ years hands-on experience in veterinary clinical care
Previous experience leading teams in a clinical environment
Comfortable with venipuncture, surgical/dental assistance, and exams
Advocate for Fear Free, low-stress handling techniques
Tech-savvy, adaptable, and thrives in a fast-paced environment
Excellent communication skills and a strong team player
Passionate about continual learning and professional growth
Loves working with both pets and people

Responsibilities

Assisting in surgeries, dental procedures, and anesthesia monitoring
Performing venipuncture, IV catheter placement and lab diagnostics
Educating pet parents with compassion and clarity
Ensuring accurate medical documentation and patient histories
Promoting low-stress and Fear-Free techniques in every interaction
Mentoring Assistants and Technicians while fostering a culture of teamwork and excellence
Support scheduling and time management
Participate in daily leadership huddles
Provide coaching and mentorship to teammates
Oversee inventory counts and ordering within budgetary guidelines
Maintain controlled drug compliance and regulatory standards including OSHA and DEA requirements
Oversee maintenance of equipment and troubleshoot concerns
Educate pet parents on preventative & urgent care, medications, nutrition, and treatment plans
Support promotion of services including dental cleanings, senior wellness, and spay/neuter procedures
Deliver exceptional communication and compassionate care at every interaction