Veterinary Technician Supervisor - ER/ECC

BluePearl Pet Hospital•Tacoma, WA

3d•$30 - $47•Onsite

About The Position

BluePearl is hiring a Veterinary Technician Supervisor for our Emergency and Critical Care department at our Lakewood, WA hospital! Are you a passionate leader who is ready to make a difference? Do you have excellent time management, follow through and organizational skills? Do you love building successful teams who provide premier customer service and patient care? If you answered “yes” to these questions, apply today and join our talented team! Must be able to work weekends and dayshift with a possible occasional swing shift as determined.

Requirements

Excellent time management, follow through and organizational skills.
Ability to build successful teams.
Ability to provide premier customer service and patient care.
Must be able to work weekends and dayshift with a possible occasional swing shift as determined.

Nice To Haves

Advanced proficiency within their appropriate department.
Effective working relationships with hospital leadership.
Coaching skills for strong performance and productivity.
Mentorship of lower-level staff.
Facilitation of ongoing communication and feedback.
Implementation of process improvement initiatives.
Proactive in anticipating and addressing patient and client needs.
Conflict resolution skills.
Experience in recruiting.

Responsibilities

Demonstrates advanced proficiency within their appropriate department and maintains all related skills and knowledge.
Technician supervisor will have 75% of time spent on the floor.
Creates effective working relationships with hospital leadership to facilitate communication of ideas, policies, standards and performance.
Coaches supervised group for strong performance and productivity in the delivery of medical services to patients.
Serves as a mentor to lower-level staff by demonstrating positive work habits, effective clinical skills and business knowledge.
Facilitates an environment of ongoing communication and feedback.
Implements process improvement initiatives that remove barriers to excellent service.
Coaches team members to be continuously aware and proactive at anticipating and addressing patient and client needs and to seek assistance with escalated, stressful situations.
Works with hospital leadership to organize Veterinary Technician and Assistant meetings.
Works with the Trainer Coordinator to organize training schedules for team members.
Identifies conflicts in the workplace and seeks assistance in resolution in order to create effective working relationships.
Provides feedback related to team performance to hospital leadership and works with them to develop performance improvement plans.
May work with hospital leadership to create schedule for Veterinary Technicians and Assistants.
May assist hospital leadership in recruiting.

Benefits

Trupanion pet insurance
Discounts for pet treatments, procedures, and food
Annual continuing education allowance
Free continuing education sessions
BluePearl University for training
Individual stipends for Continuing Education Plan
Rollover benefits/CE hours for LVT/VTS
Penn Foster tuition assistance (up to 90% for qualifying associates)
Company-paid Short-Term and Long-Term Disability
Parental Leave Benefits
Health, dental, vision, and life insurance options
Paid Time Off and Floating Holiday Plans
Shift Differential for all hourly associates
Weekend Shift Differential for all hourly associates
Health Savings Account
Flexible Savings Account
401(k) Retirement Plan
Annual Scrub Allowance
Referral Bonus Program
State licensure reimbursements
VTNE reimbursements
Additional VTS benefits – pursuing & established VTS technicians
Access to a regional licensed social worker for guidance on maintaining a healthy lifestyle.