Veterinary Technician Supervisor, Oncology

Ethos Veterinary Health•Austin, TX

82d•$28 - $35•Onsite

About The Position

An Oncology Supervisor is a highly educated and skilled veterinary technician who emulates the qualities of a leader. The Supervisor should be proficient and project confidence with both technical skills and interpersonal communication. Despite anxiety, stress, and conflicts within the workplace, the supervisor should remain levelheaded and approach challenging situations in a proactive, problem-solving manner. They should not only be able to recognize problems with the work environment but also provide creative solutions. The Oncology Supervisor must have excellent multi-tasking ability and be able to juggle technical and managerial duties. The Oncology Supervisor must have excellent communication and follow through on all assigned tasks and requests in a timely manner (and meet all deadlines provided).

Requirements

High School Diploma or equivalent
At least 2 years+ of supervisory or lead veterinary technicians experience required
Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
Fluent English skills (speaking & reading) are required for the role

Nice To Haves

Licensed Veterinary Technicians (LVT) preferred but not required
fluency in multiple languages a plus!

Responsibilities

Act as a direct representative of the AVES technical staff.
Ensure that the AVES Oncology staff create a professional work environment that strives to provide the highest quality of care to our patients.
Maintain a professional demeanor and ensure that the staff have a safe, confidential, reliable person that can mediate and resolve situations of conflict.
Ensure that all Oncology staff are fulfilling their duties in the designated roles throughout the workday.
Ensure that all Oncology staff portray exceptional inter/intradepartmental and client communication.
Provide technical support as needed and spend a moderate amount of time on primary Oncology case management.
Review technician training binders for progress and completion on technical duties.
Review and assign new goals monthly to each employee.
Monitor professional development and skill level of all department staff via initial (60 days) and annual performance reviews.
Delegate daily responsibilities for department staff including tasks lists during slow days.
Review end of shift check lists daily to ensure equal share of cleaning duties amongst staff.
Coordinate and direct monthly departmental meetings and relay information to staff.
Facilitate frequent meetings with shift leads to trouble shoot challenges and frustrations and provide feedback on leadership skills.
Engage doctors frequently to obtain real time feedback on departmental functionality and flow and potential concerns regarding department staff.
Develop department staff work schedules to meet daily, weekly, and holiday support requirements for the hospital.
Collaborate with manager for people calling in sick or late to work.
Collaborate with manager/supervisors to provide adequate coverage to the hospital.
Interview, hire, train, review and terminate department staff.
Ensure that department staff follow appropriate policies and procedures.
Assure that regular generation, review, and updating of standard operating procedures (SOP’s) occurs as needed (no less than semiannually).
Collaborate with Education Department and facilitate continuing education for department staff.
Ensure appropriate inter and intradepartmental communication.
Contribute to creation of hospital cleaning schedule with other supervisors.