Veterinary Receptionist

Cara Veterinary • Woodinville, WA

6d • $22 - $26 • Onsite

About The Position

Woodinville Veterinary Hospital, part of the Cara Network, is seeking a Veterinary Receptionist to join their team. This role offers the opportunity to combine a love for animals and people into a rewarding career. The hospital is known for its dedicated care and is an exceptional place to work, providing training, support, opportunities for growth, and recognition for going the extra mile. The position involves providing exceptional care and service to clients and their pets, requiring strong interpersonal skills alongside animal care abilities.

Requirements

• Demonstrable customer service skills
• Minimum 1 year of veterinary receptionist experience preferred
• Enjoys educating and connecting with people
• Communicates effectively
• Is reliable and trustworthy
• Shows adaptability and resilience
• Has an interest in community outreach or marketing
• Ability to obtain and maintain a Washington State Medical Clerk License

Responsibilities

• Greet clients with warmth and empathy, assisting with various client needs.
• Ensure efficient phone management, answering calls promptly, processing voicemails, and triaging calls for technicians and veterinarians.
• Schedule appointments for new and existing patients, collect necessary patient data, place reminder calls, and encourage forward booking.
• Maintain medical records by recording client interactions, messages, patient updates, obtaining records from referring practices, and alerting them to patient euthanasia.
• Maintain a clean and tidy reception desk, lobby, and coffee station, and assist with cleaning exam rooms.
• Manage correspondence including mailing information, answering/triaging emails, alerting veterinarians to faxes, and processing incoming mail.
• Handle financial transactions, including collecting payment, assisting with CareCredit applications, reconciling the credit machine, and maintaining accurate financial records.
• Obtain and maintain a Washington State Medical Clerk License.
• Perform other duties as assigned by supervisors.
• Potentially attend Continuing Education courses or seminars.

Benefits

• Highly competitive salary range of $22.00-$26.00 per hour
• Medical, vision, & dental insurance
• Employee Assistance Program
• Paid Time Off (PTO), up to 80 hours + 10 hours for Personal Celebration Day
• Up to 6 paid floating holidays per year
• 401k + 4% employer match
• Employee pet care discount for up to four personal pets
• Uniform allowance
• Professional Development (CE) reimbursement, up to $500 each year
• Incentive Bonus Program with potential quarterly earnings of up to $700
• Veterinary Medical Clerk License application and renewal reimbursement
• Regular reviews and feedback

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed