Veterinary Receptionist - Kiel, WI

Vetcor•Kiel, WI

6d•Onsite

About The Position

Kiel Veterinary Clinic is hiring a Veterinary Receptionist for their busy mixed animal clinic. This full-time role is the first point of contact for clients, playing an important role in creating a welcoming and positive experience for both clients and their animals. As a mixed animal practice, every day brings something different. The receptionist will help keep the front desk organized, communication flowing, and clients supported while working closely with veterinarians, technicians, and fellow team members.

Requirements

Reliability, dependability, and a strong sense of responsibility
An enthusiastic, positive, and can-do attitude
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
A team-first mindset and willingness to support others
A commitment to providing outstanding customer service
Comfort working in a busy, sometimes fast-paced environment
Compassion for animals and the people who care for them
Ability to multitask while remaining organized and professional
Willingness to learn, grow, and contribute wherever needed

Nice To Haves

Previous veterinary reception or other reception experience is an asset
A genuine interest in animal care and veterinary medicine

Responsibilities

Welcome clients and patients with a friendly, professional, and compassionate attitude
Answer phones, schedule appointments, and respond to client inquiries
Check clients and patients in and out of the clinic
Process payments accurately and efficiently
Maintain accurate and up-to-date client and patient records
Communicate effectively with veterinarians, technicians, and other team members
Assist with the day-to-day organization and flow of the clinic
Provide compassionate, knowledgeable, and professional customer service
Help maintain a clean, organized, and welcoming reception area
Manage a variety of responsibilities with professionalism, accuracy, and a positive attitude
Multitask effectively while keeping client and patient needs at the center of what you do
Jump in and contribute wherever needed to support your teammates and the clinic

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee pet discounts
Quarterly team bonuses
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program