Veterinary Receptionist - Kiel, WI
About The Position
Kiel Veterinary Clinic is hiring a Veterinary Receptionist for their busy mixed animal clinic. This role is the first point of contact for clients, responsible for creating a welcoming and positive experience for both clients and their animals. The position involves keeping the front desk organized, ensuring smooth communication, and supporting clients while working closely with veterinarians, technicians, and other team members. The clinic values compassion, teamwork, and professionalism, offering a collaborative environment where every day brings new challenges and opportunities to work with both people and a variety of animal patients.
Requirements
- Reliability, dependability, and a strong sense of responsibility
- An enthusiastic, positive, and can-do attitude
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- A team-first mindset and willingness to support others
- A commitment to providing outstanding customer service
- Comfort working in a busy, sometimes fast-paced environment
- Compassion for animals and the people who care for them
- Ability to multitask while remaining organized and professional
- Willingness to learn, grow, and contribute wherever needed
- A genuine interest in animal care and veterinary medicine
Nice To Haves
- Previous veterinary reception or other reception experience is an asset
Responsibilities
- Welcome clients and patients with a friendly, professional, and compassionate attitude
- Answer phones, schedule appointments, and respond to client inquiries
- Check clients and patients in and out of the clinic
- Process payments accurately and efficiently
- Maintain accurate and up-to-date client and patient records
- Communicate effectively with veterinarians, technicians, and other team members
- Assist with the day-to-day organization and flow of the clinic
- Provide compassionate, knowledgeable, and professional customer service
- Help maintain a clean, organized, and welcoming reception area
- Manage a variety of responsibilities with professionalism, accuracy, and a positive attitude
- Multitask effectively while keeping client and patient needs at the center of what you do
- Jump in and contribute wherever needed to support your teammates and the clinic
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
