About The Position

Animal Care Veterinary Hospital is hiring a full-time Veterinary Receptionist to serve as the first point of contact for clients and their pets. The role helps create a welcoming experience for every family and supports the hospital’s smooth, efficient operation. The hospital emphasizes exceptional patient care and client service, teamwork, accountability, compassion, and a positive and inclusive work environment. Veterinary experience is not required; the team will help the new hire learn its veterinary software. The position offers opportunities for growth and development. The schedule is a four-day work week with no weekends. Compensation is negotiable and based on experience.

Requirements

  • Excellent customer service and communication skills.
  • Strong organizational and multitasking abilities.
  • Comfort working in a fast-paced environment.
  • Basic computer skills and willingness to learn veterinary practice management software.
  • Reliable, punctual, and team-oriented approach.
  • Genuine love for animals and the people who care for them.
  • Ability to stand or sit for extended periods.

Nice To Haves

  • Customer service, receptionist, medical office, or veterinary experience is preferred but not required.

Responsibilities

  • Greet clients and patients professionally and compassionately.
  • Answer multi-line phones and schedule appointments.
  • Check patients in and out for appointments and procedures.
  • Process payments and maintain accurate client and patient records.
  • Communicate clearly with clients, doctors, and support staff.
  • Assist with administrative and clerical tasks.
  • Keep the reception area clean, organized, and welcoming.

Benefits

  • 401(k) matching and Roth Retirement Savings Plan.
  • Flexible Spending Account (full-time only).
  • 529 Savings Plan.
  • Tuition support program.
  • Referral bonus program.
  • Medical, dental, and vision insurance (full-time only).
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
  • Up to three weeks of full pay for the birth or adoption of a child after one year of service (full-time employees only; does not apply in states with paid family leave programs).
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Discounts on veterinary services and products for employee pets.
  • Pet food discount program.
  • Quarterly team rewards bonus program.
  • Professional development opportunities.
  • Continuing education allowance.
  • Uniform allowance.
  • Six paid holidays (full-time only).
  • Employee Assistance Program.
  • Employee discount program.
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