Veterinary Receptionist

East Los Angeles Dog & Cat Hospital•Los Angeles, CA

7d•Onsite

About The Position

East Los Angeles Dog and Cat Hospital is a well-established, progressive, and fast paced practice that offers the best, most comprehensive care to our patients. We are a general practice small animal hospital that accepts appointments and walk-ins. Our close-knit staff enjoys a positive work environment with daily camaraderie and strong support for one another! East Los Angeles, CA, known for its warm climate, is an idea location for families. All within an hour’s drive you can find outdoor activities like beaches, hiking trails and theme parks, making it an excellent location for a variety of interests. East LA boasts a strong sense of community pride with local art, music and family-owned businesses having a big impact on everyday life. Our hours of operation are: Mon - Fri: 7:30 am - 12 pm | 1 pm - 4:30 pm Saturday & Sunday: Closed

Requirements

Minimum 1+ years of veterinary receptionist experience
Compassionate, calm team player with a positive attitude
Exceptional multitasking abilities and strong communication skills
Highly organized with excellent computer proficiency
Self-motivated, with a desire to continuously learn and grow in your role
Ability to handle emotionally charged situations with professionalism and resilience
Excellent written and verbal communication skills, especially in difficult or emotional circumstances
Ability to adapt quickly to changing situations and manage multiple priorities effectively

Nice To Haves

Some previous veterinary assistant experience is preferred, but not required

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses