Veterinary Receptionist - Lakewood, OH
About The Position
Roberts and Wendt Animal Hospital is searching for an enthusiastic, compassionate, and team-oriented Veterinary Receptionist to join our growing practice. This role is ideal for someone looking for an opportunity to fully utilize their client service skills while working alongside a supportive and fun veterinary team. The team is described as smart, kind, funny, and talented individuals who are passionate about supporting the community, delivering exceptional patient care, and creating a workplace where team members feel valued, encouraged, and empowered to continue learning and growing. There is potential for cross-training as a Veterinary Assistant.
Requirements
- Positive attitude and strong communication skills
- Passion for pets and veterinary medicine
- Ability to multitask and stay organized in a fast-paced environment
- Compassion for clients, patients, and fellow team members
- Team-oriented mindset and willingness to both ask for and offer help
- Desire to continue learning and growing professionally
- Veterinary reception or veterinary hospital experience preferred
Nice To Haves
- Cross-training as a Veterinary Assistant
Responsibilities
- Welcome clients and patients with warmth and professionalism
- Answer phones, schedule appointments, and support daily front desk operations
- Communicate effectively with clients and veterinary team members
- Maintain accurate client and patient records
- Support hospital workflow while delivering exceptional client service
- Help create a positive and welcoming experience for every client and patient
- Assist with additional responsibilities and cross-training opportunities as needed
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation
- Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
