Veterinary Receptionist - West Roxbury, MA

Parkway Veterinary Hospital•Boston, MA

6d•Onsite

About The Position

Parkway Veterinary Hospital is seeking a full-time or part-time Veterinary Receptionist to join our front desk team. We are dedicated to supporting our staff so they can provide the highest quality care for our patients and clients. As a full-service veterinary hospital, we are committed to enhancing the quality of life for our employees, clients, and patients alike. Our reception team is the face of our practice and plays a key role in creating a welcoming, organized, and compassionate experience for every client who walks through our doors or calls our clinic.

Requirements

Previous veterinary receptionist, medical reception, or customer service experience preferred
Excellent communication and multitasking skills
Strong organizational skills and attention to detail
Comfort working in a fast-paced environment
Positive attitude and team-oriented mindset
Passion for client service and patient care

Responsibilities

Manage multiple phone lines with professionalism and compassion
Book and coordinate appointments efficiently
Greet clients and patients warmly upon arrival
Process payments and maintain accurate client records
Ensure the reception area remains clean, organized, and comfortable for clients
Provide exceptional customer service and client communication throughout the day

Benefits

Competitive pay
401(k) matching
529 Savings Plan
Referral bonuses
Medical, dental, and vision coverage for full-time employees
PTO
Supplemental insurance options
Employee pet discounts
Quarterly team bonuses
Continuing education allowance
Professional development opportunities
Uniform allowance
Employee Assistance Program
Employee discount program
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Roth Retirement Savings Plan
Sick Time / Paid Time Off
Accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)