Veterinary Receptionist - Pheonix, AZ
About The Position
Looking for a veterinary reception role where your communication skills, positive attitude, and ability to make people feel welcome can make a meaningful difference every day? We’re looking for a calm, cheerful, and professional Veterinary Receptionist to support our clients, patients, veterinarians, and veterinary technicians. In this role, you’ll help create a positive experience for every person and pet while keeping communication, scheduling, and daily hospital operations running smoothly. A consistent daytime schedule with Fridays off. A collaborative role supporting clients, patients, veterinarians, and veterinary technicians. The opportunity to build meaningful relationships with pets and their families. A team environment where communication and cooperation are essential. A position where your organization, compassion, and client-service skills are valued. Flexible scheduling and Paid Time Off.
Requirements
- A calm, cheerful, and professional telephone presence.
- Excellent customer service and interpersonal skills.
- The ability to make every person you interact with feel welcome and appreciated.
- Strong written communication, recordkeeping, and note-taking skills.
- Excellent organization and attention to detail.
- The ability to multitask effectively in a busy veterinary environment.
- Clear communication with clients and hospital team members.
- A collaborative, team-first attitude.
- Comfort safely and compassionately interacting with both cats and dogs.
- The physical ability to lift at least 30 pounds.
Responsibilities
- Answer incoming calls in a calm, cheerful, and professional manner.
- Create a welcoming experience and help every client feel valued.
- Schedule appointments and help manage the hospital’s daily calendar.
- Maintain accurate client and patient records.
- Document detailed notes and communications within the medical record.
- Communicate clearly and compassionately with clients.
- Coordinate communication between departments and hospital team members.
- Support veterinarians and veterinary technicians in delivering high-quality care.
- Educate clients about wellness care, pet nutrition, and other aspects of their pets’ health.
- Advocate for patients and help maintain a safe, organized, and effective hospital environment.
- Manage multiple responsibilities and shifting priorities throughout the day.
- Work collaboratively with teammates to support an efficient hospital workflow.
Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral Bonus Program
- Health insurance including medical, dental, and vision (full-time only)
- Supplemental insurance options
- Paid parental leave
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
