Veterinary Receptionist

PetCare Veterinary Clinic•Roseville, CA

6d•Onsite

About The Position

PetCare Veterinary Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. At PetCare Veterinary Clinic, we provide the best care for your four-legged family member to keep them happy and healthy. Therefore, our team offers the finest veterinary services, education, and retail to support your pet’s complete well-being. With the latest innovations in veterinary care and an on-site lab, our high-tech facility enables our experienced, pet-loving staff to nurture and nurse your pet at any stage of their health or life. Everyday we dedicatedly seek to use our skills, knowledge, and compassion to serve you and your pet.

Requirements

Strong organizational and multitasking skills
Ability to maintain a calm, professional, and positive demeanor

Nice To Haves

Previous experience as a veterinary receptionist or medical office assistant preferred

Responsibilities

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
Assist in maintaining cleanliness and organization to ensure a positive client experience.