Veterinary Receptionist

McDonough Animal Hospital•McDonough, GA

1d•Onsite

About The Position

McDonough Animal Hospital is a well-established, fast-paced 3-doctor mixed animal practice located in McDonough, GA. We offer a comprehensive range of services including Preventative Care, Surgery, Urgent Care, High-Speed Dentistry, In-House Diagnostics, Digital full body radiology, and Medical or Vacation Boarding. Our location is ideal for someone seeking a rural setting with convenient access to amenities and the vibrant city life of Atlanta. We are situated just off interstate 75, providing easy access to surrounding areas and are within a 3-4 hour drive to the beach and North Georgia mountains for weekend getaways. This role involves maintaining the hospital reception area, greeting clients and patients, addressing concerns, managing calls and emails, scheduling appointments efficiently, and processing check-ins, check-outs, and payments. Receptionists are expected to provide compassionate emotional support to clients during difficult times and must be comfortable with various medical outcomes. The role may involve exposure to unpleasant odors, noises, bites, scratches, animal waste, and potentially contagious diseases. Opportunities for growth are available through virtual and hands-on training and continuing development.

Requirements

Minimum of 1-2 years veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes
Withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses