Veterinary Receptionist

Companion Pet Hospital•Carmel Hamlet, NY

6d•Onsite

About The Position

Companion Pet Hospital is seeking a Veterinary Receptionist to join their team. This role is crucial for maintaining the hospital's reception area, welcoming clients and patients, and providing essential support. The ideal candidate will be compassionate, calm, a team player, and a strong communicator, capable of handling the emotional needs of clients during difficult times. The position requires comfort with various medical outcomes and the ability to manage unpleasant odors, noises, and potential exposure to animal waste, bites, scratches, and contagious diseases. The hospital emphasizes continuous learning and offers opportunities for professional growth through virtual and hands-on training.

Requirements

Minimum of 1-year experience as a Veterinary Assistant preferred
Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Must be able to properly restrain pets
Proficient in sample collection, obtaining medical histories, processing laboratory tests and radiographs, and anesthesia monitoring are a bonus
Self-starter with the desire to continue to advance your knowledge and skillset

Nice To Haves

Proficient in sample collection
Obtaining medical histories
Processing laboratory tests
Radiographs
Anesthesia monitoring

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes
Withstand unpleasant odors and noises
Manage potential exposure to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)