Veterinary Receptionist - Wilmington, NC

Vetcor•Wilmington, NC

2d•Onsite

About The Position

A Country Veterinary Clinic is seeking an experienced Veterinary Receptionist to join their growing team. They emphasize exceptional patient care starting with exceptional people, fostering a workplace where teamwork, personal growth, and work-life balance are priorities. The clinic aims to deliver consistent, high-quality medicine while providing team members with the support, resources, and schedule they need to thrive. They value employee ideas and encourage professional growth.

Requirements

Previous veterinary reception experience preferred
Strong attention to detail and organizational skills
Ability to multitask in a fast-paced environment
Positive attitude and team-first mindset
Excellent communication and customer service skills
Accountability and reliability
Willingness to learn, grow, and support fellow team members
Ability to anticipate team needs and promote efficiency throughout the hospital

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to messages promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in and out while maintaining accurate records
Collect payments, process invoices, and review estimates with clients
Support smooth patient flow through communication with doctors and technicians
Deliver exceptional customer service during every interaction

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Sick Time / Paid Time Off