Experienced Veterinary Receptionist

Innovetive PetcareAtlanta, GA
Onsite

About The Position

Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join their front desk team. This role is an opportunity to utilize customer service and veterinary knowledge in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, the clinic values employee contributions, supports growth, and prioritizes a positive, team-driven culture.

Requirements

  • 1+ year of experience as a veterinary receptionist or in a veterinary front desk/customer service role
  • Experience in a veterinary practice or medical office is required
  • High school diploma or equivalent required
  • Proficiency with veterinary practice software (Cornerstone, Avimark, etc.) is a plus
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced, high-volume environment
  • Positive attitude and team-oriented mindset
  • Must have schedule flexibility, including weekends on rotation

Nice To Haves

  • Proficiency with veterinary practice software (Cornerstone, Avimark, etc.)

Responsibilities

  • Greet clients and pets warmly and professionally upon arrival
  • Answer multi-line phones, schedule appointments, and handle client communications
  • Perform check-in and check-out procedures, process invoices, and take payments
  • Maintain accurate patient records and update client information in practice software
  • Collaborate with veterinarians and technicians to support smooth patient flow
  • Provide client education on hospital services, wellness plans, and general pet care
  • Resolve client concerns with empathy and professionalism
  • Support rotating weekend shifts

Benefits

  • Competitive hourly wage starting at $16+ per hour, based on experience
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and holiday pay
  • Access to mental health and wellness support
  • Ongoing career development, CE opportunities, and advancement pathways
  • Employee discounts on veterinary services and products
  • Supportive and inclusive team culture that values your voice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service