Veterinary Receptionist - Olympia, WA
Vetcor•Olympia, WA
•Onsite
About The Position
Steamboat Animal Hospital is looking to hire an experienced Veterinary Receptionist to join their passionate team. The ideal candidate will care deeply about animal welfare, believe in the power of client education, and enjoy building relationships with pets and their owners. Steamboat Animal Hospital is a team-oriented, six-doctor practice that emphasizes a "better together" philosophy, celebrating individual and team achievements. They pride themselves on being a supportive work family.
Requirements
- Animal care experience required.
- Client/customer interaction experience required.
- Receptionist experience required.
- Excellent communication skills.
- Positive attitude and commitment to contributing to a supportive work environment.
- Knowledge of and ability to use medical abbreviations.
- Strong organizational and multitasking abilities.
- Comfort working in a busy, team-oriented veterinary environment.
- Ability to communicate clearly and compassionately with clients and coworkers.
- Professionalism, reliability, and a client-focused mindset.
Responsibilities
- Greet clients warmly and professionally.
- Answer phones, take messages, and respond to basic client questions.
- Understand the range of services the practice provides and the species it treats.
- Recommend appropriate services and provide estimates to clients.
- Differentiate and prioritize routine cases and emergency cases, alerting staff as needed.
- Understand and use special record notations and make appropriate notes in patient records.
- Maintain medical records and understand medical record filing systems.
- Process payments, prepare deposits, and assist with invoicing.
- Support client education and help create a positive client experience.
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
