Veterinary Receptionist - Olympia, WA

South Bay Veterinary HospitalOlympia, WA
$19 - $20Onsite

About The Position

South Bay Veterinary Hospital is looking for an experienced Client Service Representative (CSR) / Veterinary Receptionist to join their team. They emphasize a "better together" philosophy, valuing collaboration, individuality, and a fulfilling life both inside and outside the hospital. The ideal candidate will be part of a veterinary practice where teamwork, positivity, and exceptional client service are paramount.

Requirements

  • Previous client service or veterinary reception experience preferred
  • Strong communication and interpersonal skills
  • Positive attitude and team-oriented mindset
  • Ability to multitask and stay organized in a fast-paced environment
  • Compassion and empathy for clients, patients, and coworkers
  • Confidence in taking ownership of responsibilities and seeing tasks through
  • Commitment to learning, growing, and supporting others' success

Responsibilities

  • Welcome clients and patients with warmth, professionalism, and compassion
  • Schedule appointments and manage client communications
  • Answer phones and provide exceptional customer service
  • Support patient care by ensuring a smooth client experience from check-in to check-out
  • Maintain accurate records and support daily hospital operations
  • Collaborate closely with doctors, technicians, and fellow support staff
  • Help create a positive, efficient, and welcoming hospital environment

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage
  • Supplemental insurance options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Flexible approach to compensation
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Sick Time
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
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