Veterinary Receptionist - Washington, PA
About The Position
Meadowlands Veterinary Hospital is looking for an experienced Veterinary Receptionist to join their exceptional team. They are a well-established practice committed to providing outstanding patient care and exceptional service to the people who trust them with their pets. They believe taking great care of their patients starts with taking care of their people, which means predictable schedules, actual lunch breaks, a supportive team, and a workplace where compassion extends to clients, patients, and one another. This role offers a healthy work-life balance with predictable Monday-Friday scheduling, rotating Saturdays, no on-call shifts or holiday hours, and flexibility.
Requirements
- Previous veterinary reception experience
- Strong customer service and communication skills
- A friendly, compassionate, and professional approach
- Strong organizational skills and attention to detail
- The ability to multitask and prioritize responsibilities in a busy environment
- Confidence communicating with clients in person and over the phone
- The ability to remain calm and professional during stressful or emotional situations
- Reliability and strong follow-through
- A positive attitude and collaborative, team-first mindset
- A genuine passion for helping pets and the people who love them
Responsibilities
- Greet clients and patients with warmth, professionalism, and compassion
- Answer phones and provide exceptional customer service
- Schedule appointments and help coordinate an efficient daily workflow
- Check patients in and out while maintaining accurate client and patient information
- Process invoices and collect payments
- Communicate hospital services, recommendations, and next steps clearly to clients
- Respond to client questions and concerns with empathy and professionalism
- Maintain accurate medical records and client communications
- Coordinate closely with doctors, technicians, and teammates to support patient care
- Maintain an organized, efficient, and welcoming front desk
- Help create a positive experience for every client and patient who walks through our doors
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Predictable schedule
- Actual lunch breaks
- Supportive team
- Mentoring opportunities
- Occasional coffee runs and meals on us
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
