Veterinary Receptionist - Millis, MA

Main Street Veterinary Hospital•Millis, MA

1d•Hybrid

About The Position

Main Street Veterinary Hospital is seeking an experienced Veterinary Receptionist to join their team. They are a collaborative practice that values teamwork, respect, and a supportive environment where employees can be their authentic selves and thrive both professionally and personally. The hospital believes in a healthy work-life balance and a workplace where staff voices matter. They offer flexible scheduling, no holiday hours, and are not open overnight, though evening appointments are available.

Requirements

A positive attitude, reliability, and a genuine passion for veterinary medicine
Professional, compassionate communication with clients and staff.
Knowledge of basic appointment types
Knowledge of preventative care and vaccines
Ability to multitask
Basic computer skills

Nice To Haves

Cornerstone experience is a plus

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage the appointment calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients
Maintain a clean, organized front desk and welcoming lobby environment
Manage medical record requests, reminders, and basic administrative tasks

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage
Supplemental insurance options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Sick Time / Paid Time Off
Accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Flexible approach to compensation that will reflect your skillset and future performance