Veterinary Receptionist - Hadley, MA

Valley Veterinary Hospital•Hadley, MA

1d•Onsite

About The Position

Valley Veterinary Hospital is seeking a full-time customer service representative to join their team. They are looking for hardworking, motivated individuals who enjoy dogs and cats and want to work alongside a busy team. At Valley Veterinary Hospital, they are passionate about the care they provide for both pets and clients. The client service representative will support the goal of maintaining a cheerful, positive, and professional environment for clients and their pets while providing them with what they need. This is a full-time position with a flexible schedule, though rotating Saturday shifts will be required. Valley Vet emphasizes preventative and wellness care, and also offers a full range of services including surgery, dentistry, radiology, ultrasonography, and in-house lab work. The clinic culture celebrates unique awesomeness and offers mentoring and support for career growth.

Requirements

Veterinary experience of 1+ year
Must have a passion for people and their pets
Be cheerful, positive, professional, compassionate, and a team player
Punctual and reliable
Self-starter, detail-oriented, organized, multi-task
Excellent communication and computer skills
Stand, bend, and sit for extended periods of time
Knowledge of basic animal behavior and medical terminology
Weekend and evening availability, as the hospital is open 6 days a week

Nice To Haves

Avimark computer skills

Responsibilities

Answer phones and emails
Scan in and maintain accurate records
Schedule appointments
Control the flow of clients and patients
Create invoices
Communicate extensively with clients, doctors and technicians
Handle money
Open and/or close the hospital

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage
Supplemental insurance (accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance)
Up to three weeks of paid parental leave (for birth or adoption of a child, after one year of service for full-time employees)
Generous PTO / Sick Time / Paid Time Off
Employee discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Flexible Spending Account (full-time only)
529 Savings Plan
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Professional development opportunities
Flexibility with scheduling to ensure a healthy work-life balance
Lunch breaks on the reg
4 and 5-day work weeks offered
No on-call shifts or holidays
Mentoring and support as you grow and advance your career