Veterinary Receptionist - Oakdale, CA
About The Position
Oakdale Veterinary Group is hiring an experienced Veterinary Receptionist. We practice high-quality medicine while fostering meaningful relationships with our clients, patients, and one another. Our culture is built on collaboration, respect, compassion, and a genuine passion for helping animals and the people who love them. Whether you’re welcoming clients through the front door or helping them navigate their pet’s care, you’ll play an essential role in creating a positive experience during every visit. A supportive, collaborative team that genuinely enjoys working together, leadership that values your ideas and invests in your success, opportunities for ongoing learning and professional development, and a positive workplace built on respect, teamwork, and compassion are key aspects of this role. The opportunity to work with dogs, cats, birds, reptiles, and pocket pets, and a hospital culture where your contributions truly make a difference are also highlighted.
Requirements
- Previous veterinary reception experience strongly preferred
- Excellent communication and customer-service skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional, compassionate approach to clients, patients, and coworkers
- Confidence using computers and learning veterinary practice-management software
- Ability to follow established procedures and treatment protocols
- Positive, dependable, and team-oriented mindset
- Genuine passion for creating an exceptional client experience
Responsibilities
- Welcome clients and patients with warmth and professionalism
- Answer incoming calls and provide exceptional customer service
- Schedule appointments, manage reminders, and support the daily appointment calendar
- Check clients and patients in and out while maintaining accurate records
- Process payments and review invoices with clients
- Communicate with clients regarding appointments, reminders, and follow-up care
- Use a friendly, client-centered approach that helps pet owners feel comfortable discussing their needs
- Explain hospital services and basic pet-care information clearly and compassionately
- Follow hospital Standard Operating Procedures
- Support an efficient practice workflow and positive client experience
- Maintain a clean, organized, and welcoming reception area
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- On-the-job training and opportunities to continue strengthening your skills
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
