Veterinary Receptionist - East Lansing, MI

East Lansing Veterinary Clinic•East Lansing, MI

3d•Onsite

About The Position

East Lansing Veterinary Clinic is hiring an experienced Veterinary Receptionist to join their team. This role is the first point of contact for clients and plays a key role in creating a welcoming experience while ensuring the front desk runs smoothly. The clinic offers a supportive, team-oriented environment with opportunities for growth and a positive workplace focused on collaboration and respect. The position offers the chance to make a meaningful impact for pets and their families.

Requirements

Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
A calm, professional approach in emotional or high-pressure situations
Excellent attention to detail and reliability
Comfort working around animals of all sizes and temperaments
Previous veterinary or medical office experience preferred

Responsibilities

Greet clients and pets warmly, creating a positive first impression
Answer multi-line phones, schedule appointments, and manage daily workflow
Accurately update and maintain client and patient records
Process payments and handle transactions with accuracy and integrity
Assist with administrative duties including filing, scanning, and stocking supplies
Keep the reception area clean, organized, and welcoming