Veterinary Receptionist - Golden, CO
About The Position
Green Mountain Animal Hospital is hiring a Veterinary Receptionist! We are a four-doctor, small animal practice in Golden, CO, looking for a Veterinary Receptionist who thrives in a busy, high-energy environment and enjoys helping people and their pets. At Green Mountain Animal Hospital, we know exceptional patient care starts with a happy, supported team. That’s why we prioritize professional development, teamwork, and a schedule designed to support a healthy work-life balance. Our general practice provides a wide range of services, including wellness and senior care, cold laser therapy, nutritional counseling, specialty soft tissue surgery, orthopedics, advanced dentistry, and more.
Requirements
- Previous veterinary reception or customer service experience preferred
- Strong customer service and communication skills
- Ability to thrive in a busy, fast-paced environment
- Excellent organizational and multitasking abilities
- Clear, professional, and compassionate communication
- Strong attention to detail and follow-through
- Ability to remain calm and professional during stressful situations
- Comfort working with computers and practice management software
- Familiarity with veterinary terminology and common appointment types is a plus
- A positive, dependable, and team-focused approach
- Genuine commitment to exceptional client and patient care
Responsibilities
- Greet clients and patients with warmth, professionalism, and compassion
- Answer and manage multiple phone lines efficiently
- Schedule appointments and help maintain an organized daily workflow
- Check patients in and out while ensuring accurate client and patient information
- Collect payments, process invoices, and review estimates with clients
- Communicate hospital policies, pricing, and service information clearly
- Manage medical record requests, reminders, and other administrative tasks
- Assist with prescription and medication pickup coordination
- Communicate with clients through phone, email, and other hospital communication channels
- Help manage lobby flow and maintain a clean, organized, and welcoming reception area
- Handle client questions and concerns with empathy and professionalism
- Coordinate closely with veterinarians and the medical team to support efficient patient flow
- Maintain accurate client and patient records
- Jump in wherever needed to help keep the day running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Four-day workweek
- One-hour lunch breaks
- Evenings off
- No holiday or on-call shifts
- Six paid holidays
- Employee Assistance Program
- Mentoring and professional development opportunities
- Breakroom stocked with drinks and snacks
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- $250 annual uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
