Veterinary Receptionist - Denver, CO

Vetcor • Denver, CO

4d • Onsite

About The Position

Northfield Veterinary Hospital is growing and seeking an experienced Veterinary Receptionist who thrives in a busy, high-energy environment. This is a full-time position at a four-doctor, AAHA-accredited small animal practice located in Denver’s Northfield/Central Park neighborhood. The hospital prioritizes professional development, work-life balance, and a positive clinic culture. They offer a wide range of services including wellness and senior care, cold laser therapy, nutritional counseling, specialty soft tissue surgery, orthopedics, and advanced dentistry.

Requirements

• Previous veterinary client service or reception experience required
• Strong customer service and communication skills
• Ability to thrive in a busy, high-energy veterinary environment
• Excellent organizational and multitasking abilities
• Confidence communicating with clients both in person and over the phone
• Ability to handle challenging conversations with empathy and professionalism
• Strong attention to detail and follow-through
• Dependability and professionalism
• A positive, collaborative, team-first approach
• Genuine commitment to exceptional client and patient care

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Provide exceptional client service in a busy veterinary environment
• Manage incoming phone calls and respond to client questions
• Schedule appointments and help maintain an efficient multi-doctor calendar
• Check clients and patients in and out while maintaining accurate information
• Process invoices and collect payments
• Communicate hospital services, policies, and next steps clearly and professionally
• Coordinate with doctors, technicians, and assistants to support efficient patient flow
• Manage medical record requests, reminders, and other administrative tasks
• Handle client questions and concerns with empathy and professionalism
• Maintain a clean, organized, and welcoming reception area
• Support teammates as needed to keep the hospital running smoothly

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee pet discounts
• Quarterly team bonuses
• Continuing education allowance
• Professional development opportunities
• $250 annual uniform allowance
• Four-day workweek
• Evenings and weekends off
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Stocked breakroom with drinks and snacks
• Mentoring opportunities
• Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Supplemental insurance (accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance)
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed