Veterinary Receptionist - Millis, MA

Vetcor•Millis, MA

3d•Onsite

About The Position

Main Street Veterinary Hospital is hiring an experienced Veterinary Receptionist for a part-time position. This role is ideal for someone who enjoys building relationships with clients, stays organized in a busy environment, and takes pride in helping the hospital run smoothly. The hospital emphasizes a supportive culture where team members communicate, respect each other, and work together to create a positive experience for clients and patients. The position is a great fit for someone looking for a consistent weekday schedule and a team that values their experience.

Requirements

Previous veterinary reception experience
Strong understanding of common veterinary appointment types
Basic knowledge of preventive care and vaccines
Excellent communication and customer-service skills
Professional, compassionate approach to clients and coworkers
Ability to multitask and remain organized in a busy environment
Strong attention to detail and dependable work habits
Basic computer skills and confidence learning veterinary software
Positive attitude and genuine passion for veterinary medicine
Team-first mindset and willingness to help wherever needed

Nice To Haves

Cornerstone experience is a plus

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion
Answer incoming calls, route messages appropriately, and respond to voicemails promptly
Schedule appointments and manage the appointment calendar efficiently
Check clients and patients in and out
Confirm and update client and patient information
Collect payments, process invoices, and review estimates with clients
Maintain accurate medical records and assist with record requests
Manage appointment reminders and basic administrative tasks
Maintain a clean, organized front desk and welcoming lobby
Work closely with veterinarians, technicians, assistants, and fellow receptionists to support an efficient hospital workflow
Provide calm, compassionate support during both routine and emotional visits

Benefits

Competitive pay
401(k) matching
529 Savings Plan
Referral bonuses
Paid time off
Employee pet discounts
Access to additional wellness benefits based on eligibility
Quarterly team bonuses
Continuing education allowance
Professional development opportunities
Uniform allowance
Consistent two-day schedule
Employee Assistance Program
Employee discount program
Medical, dental, and vision insurance for eligible full-time employees
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance for eligible full-time employees
Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service
Sick Time / Paid Time Off
Free or discounted lab work for employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays for eligible full-time employees
Employee Assistance Program
Employee discount program