Veterinary Receptionist
NVA•Deer Park, NY
•Onsite
About The Position
At Park Hills Animal Hospital, A PetOne Veterinary Hospital, we believe that our receptionists are the heart of our practice. As a Veterinary Receptionist, you’ll be the first and last point of contact for our clients, making your role crucial to creating a positive experience. You’ll greet clients and their pets, manage appointment schedules, handle payments, answer phones and emails, and ensure that our clients feel valued and cared for. We’re looking for someone with a positive, friendly attitude who can manage situations with tact and kindness.
Requirements
- No prior experience is needed, but a willingness to learn is essential.
- Must be computer savvy and possess strong customer service skills.
- A friendly, positive attitude and the ability to diffuse situations are key.
Nice To Haves
- Previous experience is a plus.
- Availability to work evenings and Saturdays is a plus, but not required.
Responsibilities
- Greet clients and their pets as they arrive at the hospital.
- Answer phone calls, which may involve scheduling appointments, answering questions, and screening for service needs.
- Handle incoming and outgoing mail and email.
- Process payments for visits, medications, and food; handle any late payments.
- Document and maintain client information, service data and other pertinent information within business operations software.
- Ensure a welcoming and organized reception area.
- Provide excellent customer service and help maintain a positive client experience.
Benefits
- Veterinary service discounts for staff pets
- Health Benefits (no health benefits for part-time workers).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
