Veterinary Receptionist - Alpharetta, GA

Vetcor•Alpharetta, GA

2d•Onsite

About The Position

Veterinary Medical Center is seeking a compassionate and dependable Veterinary Receptionist to join our team. If you enjoy helping people, love animals, and thrive in a fast-paced environment where every day brings something new, we'd love to meet you. Our reception team plays a vital role in creating a welcoming experience for every client and patient, supporting the medical team, and helping the hospital operate efficiently. This is an excellent opportunity for someone who enjoys both customer service and hands-on involvement in patient care. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Strong customer service and communication skills
Excellent phone and computer proficiency
Strong organizational skills and attention to detail
Ability to multitask and manage competing priorities in a busy environment
Reliability and a strong work ethic
Ability to work independently and as part of a team
Positive attitude and willingness to support coworkers
Strong problem-solving abilities
Ability to accurately handle financial transactions
Genuine compassion for both people and animals

Responsibilities

Greet clients and patients with warmth and professionalism
Check patients in and out using hospital software systems
Answer phones, emails, texts, and client inquiries promptly and professionally
Schedule appointments and manage daily appointment flow
Process payments and accurately handle cash and credit card transactions
Assist with boarding admissions and discharges
Obtain patient histories and support client education efforts
Assist doctors and team members with patient check-ins, drop-offs, and discharges
Provide safe patient restraint as needed
Maintain accurate records and documentation
Support daily front desk operations and hospital workflow

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Generous PTO
Employee discounts
Quarterly team bonuses
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program