Veterinary Receptionist - San Diego, CA

Amici Pet Hospital • San Diego, CA

2d • $19 - $23 • Onsite

About The Position

Amici Pet Hospital is seeking an experienced Veterinary Receptionist to join their vibrant team. This role is crucial in creating a welcoming, organized, and compassionate experience for clients and patients, ensuring the hospital runs smoothly. The reception team acts as the first point of contact, managing communication between pet owners and the medical team. The hospital emphasizes compassionate care, dedicated teamwork, and outstanding client service.

Requirements

• A friendly and positive attitude
• A professional and welcoming demeanor
• A genuine love for animals and the people who care for them
• Strong verbal and written communication skills
• Excellent telephone etiquette
• The ability to stay calm and organized in a busy environment
• Strong attention to detail
• A dependable work ethic
• A collaborative, team-first mindset
• Compassionate and professional client communication
• At least one year of experience in the veterinary field is preferred
• Previous experience with Cornerstone software is a plus
• A willingness to learn, grow, and contribute to the team

Nice To Haves

• Previous experience with Cornerstone software is a plus

Responsibilities

• Warmly welcoming clients and patients
• Answering and directing high-volume phone calls
• Providing professional and compassionate telephone service
• Checking patients in and out
• Supporting appointment scheduling and daily workflow
• Updating client and patient records
• Processing payments accurately
• Communicating clearly with clients and fellow team members
• Helping clients navigate questions and next steps
• Performing general clerical and administrative duties
• Supporting veterinarians, technicians, and fellow reception team members
• Helping maintain an organized and efficient front desk
• Contributing to a positive client experience from the first phone call through the end of the visit

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee pet discounts
• Quarterly team bonuses
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed