Veterinary Receptionist

Alliance Animal Health•Milford, NH

3h•Onsite

About The Position

Bedford Veterinary Medical Center is a state-of-the-art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. They practice the highest quality medicine while providing pets and clients with the utmost care and compassion. The hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, an in-house pharmacy, surgery, urgent/immediate care, and acupuncture. They are supported by a positive, experienced support staff and excellent clientele, and are well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. Their sister hospital in Hudson, Lowell Road Veterinary Center, offers rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, and modality exercises. The center aims to ensure clients and pets have a comfortable experience, feeling like an extended part of the Bedford Veterinary Medical Center’s family. The location in tax-free Southern New Hampshire offers beaches, mountains, and city life, making it a paradise for outdoor enthusiasts and an excellent place to live and/or raise a family.

Requirements

Minimum 2-3 years experience as a Receptionist
Comfortable with various medical outcomes
Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Able to withstand unpleasant odors and noises
Comfortable with potential exposure to bites, scratches, animal waste and potentially contagious diseases
Nights and weekends shifts included

Nice To Haves

1-2 years veterinary experience preferred

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)