Veterinary Receptionist - Columbia, MO
About The Position
Rolling Hills Veterinary Hospital is hiring an experienced Veterinary Receptionist. We are looking for a candidate who enjoys working in a fast-paced environment, thrives on multitasking, and is passionate about providing exceptional service to clients and their pets. If you are feeling burned out or ready for a fresh start, we'd love to meet you. We are building something special and value our team members, offering a supportive, team-oriented culture where everyone works together. Leadership values contributions and encourages professional growth. The fast-paced environment keeps every day engaging, with opportunities to continue learning and building skills. Kindness, teamwork, and respect are core values.
Requirements
- Previous veterinary receptionist experience required
- Excellent communication and customer-service skills
- Strong attention to detail and organizational abilities
- Confidence multitasking in a fast-paced environment
- Compassionate, professional attitude toward clients, patients, and coworkers
- Positive attitude, reliability, and a team-first mindset
- Passion for helping pets and the people who love them
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer phones and provide outstanding customer service
- Schedule appointments and efficiently manage the daily appointment calendar
- Check clients and patients in and out while maintaining accurate records
- Process payments and review invoices with clients
- Communicate with clients regarding appointments, reminders, and follow-up care
- Maintain accurate client and patient information
- Keep the reception area clean, organized, and welcoming
- Collaborate with doctors and teammates to maintain an efficient workflow and exceptional client experience
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free or discounted laboratory work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
