Experienced Veterinary Receptionist

Rockville Road Animal Hospital•Indianapolis, IN

33d•Onsite

About The Position

Rockville Road Animal Hospital is seeking an experienced Veterinary Receptionist to join their team. This is a fast-paced, progressive 2-doctor small animal general practice located near Indianapolis, offering comprehensive services including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cold Laser Therapy, In-House Diagnostics, Digital full-body x-ray, and dental radiology. The practice emphasizes a healthy work-life balance and offers opportunities for growth through virtual and hands-on training.

Requirements

Minimum of 1-year veterinary experience preferred.
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
Highly organized and possess computer skills.
Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

Maintain the visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Answer questions and triage client concerns.
Answer calls or emails and direct to the appropriate party for resolution.
Schedule appointments to maximize efficiency and daily flow.
Check in and check out clients and process payments.
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients.
Be comfortable with various medical outcomes.
Withstand unpleasant odors and noises.
May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses