Veterinary Receptionist

Pinnacle Veterinary Specialists•Concord Township, PA

1d•Onsite

About The Position

Pinnacle Veterinary Specialists (PVS) is seeking enthusiastic and motivated veterinary receptionists to join our growing hospital team. PVS is a 24/7 emergency/specialty practice in Glen Mills, PA whose mission is to create a medicine first, patient first culture as a veterinarian owned hospital. We seek to create an alternative option in the corporate dominated specialty market in Philadelphia. This alternative affords the freedom of autonomy for staff to make on the ground decisions without layers of management, recognizes and rewards nurses and client service team members as critical members of our team, and an opportunity to work in a smaller, collaborative environment that feels more like a family than just a place to work. Pinnacle recognizes the key role that receptionists play in the hospital. They are invaluable members of the team and should be treated as such. At Pinnacle, these words are put into action. Our hospital is a community of people who find joy in working together and learning from each other. Our young group of leaders have families and believe in working to live rather than living to work. We are looking for staff members who are able to see the world and the hospital beyond themselves. They are the people at work who are easy to get along with, smile a lot, and are always willing to help. Our team embraces this view of a hospital community. Our facility houses 24/7 emergency/critical care, internal medicine, neurology, surgery, radiology and cardiology. PVS will be located at 600 Evergreen Drive in Glen Mills, PA which is a southern suburb of Philadelphia.

Requirements

Veterinary reception experience is a requirement.
Excellent customer service skills.
Willingness to learn.
Excellent communication skills (written, verbal and electronic) with the team and with customers.
Basic computer skills to use practice management, electronic medical record, and collaboration software.
Enjoys working with a collaborative team of staff members.

Responsibilities

Greeting clients and patients.
Answering phones and managing client communication.
Scheduling appointments.
Processing payments and managing client accounts.
Maintaining a clean and organized reception area.
Assisting with other administrative tasks as needed.

Benefits

Hourly wage reflective of your skillset and contribution to the schedule
Paid time off
Pet care discount
Independence Blue Cross medical insurance that includes free telehealth visits, free tele-cognitive behavioral therapy, and the largest health network in greater Philadelphia
Costco membership
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance