Veterinary Receptionist - Casper, WY

Altitude Veterinary Hospital • Casper, WY

8d • $11 - $12 • Onsite

About The Position

Altitude Veterinary Hospital is looking for a friendly, organized Veterinary Receptionist to become the welcoming face of our hospital. As the first point of contact for our clients and their pets, you'll play a vital role in creating an exceptional client experience while helping our hospital run smoothly each day. If you enjoy helping people, thrive in a fast-paced environment, and love working with animals and the people who love them, this could be the perfect opportunity for you.

Requirements

• Previous receptionist, customer service, or front office experience; veterinary experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Confidence using Microsoft Office and learning veterinary software
• Ability to remain calm and resourceful in a fast-paced environment
• Outstanding customer service skills and attention to detail
• High school diploma or equivalent; additional office management training is a plus

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer, screen, and direct incoming phone calls
• Schedule appointments and coordinate daily client communications
• Check patients in and out while maintaining accurate client and patient records
• Process invoices and collect payments
• Maintain a clean, organized, and welcoming reception area
• Assist with mail, deliveries, inventory, and general administrative duties
• Collaborate with the veterinary team to ensure a smooth and efficient client experience
• Help maintain an organized and professional front office environment

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee pet discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED