Veterinary Receptionist

Alliance Animal Health•Walkertown, NC

8d•Onsite

About The Position

Walkertown Veterinary Hospital is seeking a dedicated Veterinary Receptionist to join their team. This role is crucial in maintaining the hospital's reception area, welcoming clients and patients, and providing compassionate support. The receptionist will manage appointments, handle client inquiries, process check-ins and check-outs, and manage payments. A key aspect of this role involves offering emotional support to clients during difficult times, requiring a compassionate and discreet approach. The position may involve exposure to loud barking and occasional unpleasant odors. The hospital is committed to professional growth, offering various training and development opportunities to help employees master their roles and advance their careers.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Candidate authorizing and completing a satisfactory background check

Nice To Haves

Experienced Receptionist

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses