Veterinary Receptionist- West Columbia, SC
About The Position
Sunset Animal Clinic is hiring a Veterinary Receptionist to join their team. This role is for a full-time position with a negotiable salary based on experience. The schedule will be discussed during the interview process, and there are no weekend requirements. The clinic is a well-established practice committed to unparalleled patient care and exceptional customer service. They operate as a teaching hospital, treating not only dogs and cats but also exotic pets, providing a dynamic learning environment. The clinic emphasizes a "better together" philosophy, investing in staff training and education to ensure top-notch care.
Requirements
- Previous veterinary experience is a plus
- Strong customer service and communication skills
- A warm, professional, and welcoming approach to client interactions
- Comfort managing multiple phone lines and competing priorities
- Strong organizational skills and attention to detail
- Ability to multitask and remain composed in a fast-paced environment
- Confidence working with computers and learning veterinary practice-management software
- Compassionate communication skills, especially during sensitive or emotional situations
- A collaborative, team-first mindset
- Reliability, professionalism, and a willingness to learn
- A positive attitude and genuine passion for helping pets and the people who love them
Responsibilities
- Greet clients and patients with warmth and professionalism
- Check clients and patients in and out while ensuring information is complete and accurate
- Answer and manage a multi-line phone system calmly and efficiently
- Schedule appointments and help maintain an organized hospital calendar
- Manage client and patient records accurately
- Process invoices and collect payments
- Communicate hospital information, policies, and next steps clearly to clients
- Respond to client questions with compassion and professionalism
- Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow
- Maintain a clean, organized, and welcoming reception area
- Assist with administrative tasks and medical record requests as needed
- Jump in and help the team wherever needed to keep the day running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free/discounted lab work for all employee pets
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
