Veterinary Receptionist - Beverly Hills, CA
About The Position
Beverly Hills Small Animal Hospital is looking for a friendly, compassionate, and organized Veterinary Receptionist to join their growing team. As the first friendly face clients see and the reassuring voice they hear on the phone, you'll play an essential role in creating a welcoming experience for every pet and every family who visits the hospital. This role requires veterinary medical knowledge, the ability to thrive in a fast-paced environment, and a passion for helping both people and pets. The hospital emphasizes a supportive team, meaningful work, a positive workplace, opportunities for professional growth, and a culture built on exceptional patient care and outstanding client service.
Requirements
- Previous veterinary receptionist experience or veterinary medical knowledge required
- Excellent communication and interpersonal skills
- Strong customer service and client relationship abilities
- Ability to multitask and stay organized in a fast-paced environment
- Positive attitude and collaborative, team-first mindset
- Dependability and strong attention to detail
- Compassion for clients, patients, and coworkers
- Professional demeanor and passion for veterinary medicine
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer and manage a high volume of incoming phone calls
- Schedule appointments and maintain an efficient daily workflow
- Provide exceptional customer service while communicating with clients and the veterinary team
- Maintain accurate client and patient records
- Process invoices and collect payments
- Maintain a clean, organized, and welcoming reception area
- Support the veterinary team with administrative responsibilities as needed
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
