Sales Manager, Beverly Hills

RichemontBeverly Hills, CA
$130,000 - $145,000Onsite

About The Position

A High Jewelry Maison with a strong heritage is seeking a talented Sales Manager to join their team in Beverly Hills. This role is responsible for elevating client experiences, driving sales, and developing a client development strategy utilizing CRM initiatives. The ideal candidate will be a leader who embodies the Maison's values and acts as an ambassador. This position offers the opportunity for career development within the Richemont Group.

Requirements

  • Bachelor’s degree
  • 5-7 years of experience in a luxury retail environment
  • Prior supervisory experience
  • Ability to lead teams to ensure they provide an exceptional client experience
  • Strong selling and closing skills
  • Proficiency in Excel and Word
  • Comfortable with travel
  • Strong networking abilities, particularly with high-profile events
  • Excellent communication, problem-solving, and interpersonal skills
  • Valid work authorization for employment in the USA

Nice To Haves

  • Fluency in a foreign language relevant to the market is preferred.

Responsibilities

  • Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor.
  • Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
  • Guide the team in achieving performance goals through feedback, coaching, and successful sales closures.
  • Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
  • Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth.
  • Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards.

Benefits

  • Generous compensation and benefits package
  • Annual bonus eligibility
  • Trainings on history, know-how and creations
  • Internal mobility opportunities
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