Veterinary Receptionist

Berclair Animal Hospital•Memphis, TN

18d•Onsite

About The Position

Berclair Animal Hospital is a full-service veterinary clinic serving Berclair and the surrounding Memphis, TN, area. We specialize in caring for dogs, cats, birds, reptiles, rabbits, and pocket pets, offering preventative care, nutritional support, and urgent care. Our experienced veterinarians and highly trained technicians provide the best quality pet care. We are a comfortable, family-friendly environment, offering a safe and calm place for your pet and family alike. In addition to emergency care, we offer a wide range of medical and dental services, grooming, boarding, medication refills, vaccines, and dental work. For small animals and exotic pets, we specialize in dermatology, gastroenterology, endocrine diseases, and internal medicine. Our veterinarians are committed to providing the highest quality care using innovative techniques and state-of-the-art technology. Our comprehensive health services give the community access to ultrasound, digital x-ray, lab work, and other diagnostic capabilities.

Requirements

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Saturday availability required

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Must be comfortable with various medical outcomes
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses