Veterinary Receptionist - Berwick, ME
Vetcor•Berwick, ME
•Onsite
About The Position
Lucky Pet Animal Hospital is seeking a Veterinary Receptionist / Client Service Representative for a full-time position in Berwick, Maine. This role is ideal for someone who enjoys assisting both people and pets in a supportive, collaborative, single-doctor small animal practice. The hospital emphasizes a positive workplace environment focused on teamwork, compassion, and respecting personal time, offering predictable scheduling and opportunities for professional growth.
Requirements
- Previous experience as a veterinary receptionist.
- Comfort working in a fast-paced clinical environment.
- Familiarity with veterinary terminology and hospital workflows preferred.
- Experience coordinating appointments, managing schedules, and optimizing clinic flow.
- Strong communication and customer service skills.
- A proactive, solutions-oriented mindset with a willingness to jump in and help.
- Positive attitude and ability to collaborate effectively with teammates.
Responsibilities
- Greet clients and patients with warmth and professionalism.
- Communicate hospital policies, pricing, and service information clearly.
- Maintain a clean, organized front desk and welcoming lobby environment.
- Handle client concerns with empathy and professionalism, escalating when needed.
- Support hospital cleanliness across treatment and kennel areas.
- Help the team with tasks as needed to keep the day running smoothly.
- Assist with scheduling appointments, client communication, and daily front desk operations.
- Support exceptional patient and client experiences throughout every visit.
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
