Veterinary Receptionist

Alliance Animal HealthRuston, LA
Onsite

About The Position

At Cypress Creek Animal Hospital, compassion, client education, and high-quality care are the foundation of our practice. As an AAHA-accredited hospital, we provide advanced medicine, surgery, diagnostics, and wellness care for pets in Ruston and the surrounding community. Our team is passionate about strengthening the human-animal bond while supporting one another in a positive, respectful, and family-like environment. Whether it’s welcoming new puppies and kittens or caring for senior pets, we’re dedicated to making a difference in the lives of pets and the people who love them. If you’re looking to grow in your career while working with a supportive team that values excellence, compassion, and education, Cypress Creek is the place for you.

Requirements

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Must be comfortable with various medical outcomes
  • Must be able to withstand unpleasant odors and noises
  • May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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